Warranty & Returns
Our warranty can be seen on all quote, sales order, and invoice copies. It is as follows:
NuCast warrants to the original owner that NuCast products will remain free from defects in materials and workmanship for 1 year from the date of original purchase, provided the defects do not arise from other than normal and ordinary use of the product. Damage to the product from mishandling and/or application of de-icing agents is not covered by this warranty. A high-quality and properly-applied silicone sealant may extend the life of NuCast products. NUCAST MAKES NO CLAIMS AS TO THE MERCHANTABILITY OF ITS PRODUCTS FOR ANY PARTICULAR USE AND IS NOT TO BE HELD LIABLE FOR ANY MISHAP ARISING OUT OF THE USE OF ITS PRODUCT FOR ANY REASON, INCLUDING ANY CONSEQUENTIAL DAMAGES. This warranty covers only the repair or replacement of NuCast products due to defects in materials and workmanship. NO OTHER WARRANTY OF REPRESENTATION, EXPRESS OR IMPLIED, IS MADE EXCEPT AS PROVIDED HEREIN.
Our return information can be seen on all sales order and invoice copies. It is as follows:
NOT RESPONSIBLE FOR GOODS AFTER DELIVERY. ALL NON-WARRANTY CLAIMS MUST BE MADE WITHIN 5 DAYS OF RECEIPT & ARE SUBJECT TO A 20% RESTOCKING FEE ON ALL RETURNABLE MATERIALS. ALL CLAIMS MUST INCLUDE PROOF OF PURCHASE FROM END CUSTOMER TO BE CONSIDERED. WE ASSUME NO RESPONSIBILITY FOR DAMAGE TO CURBS, SIDEWALKS, DRIVEWAYS, SHRUBS, OR OTHER PROPERTY.